Effective Date: September 16, 2026 Last Updated: September 16, 2026
iPROTECT Insurance & Financial Services, Inc. (“iPROTECT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at iprotectinsurance.com (the “Site”), request a quote, file a claim, or otherwise interact with our insurance agency.
By using our Site or providing us with your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, mailing address, email address, and phone number
- Insurance-related information (policy type, coverage needs, claim details, prior insurance history)
- Information submitted through our contact, quote, and claims forms
- Communications you send us via phone, email, text message, or our website forms
Information collected automatically:
- IP address, browser type, device information, and general location data
- Pages visited, time spent on the Site, and referring website
- Cookies and similar tracking technologies (see Section 5 below)
Information from third parties:
- Insurance carriers, underwriters, and claims administrators we work with on your behalf
- Publicly available sources used to verify or supplement policy information
2. How We Use Your Information
We use the information we collect to:
- Provide insurance quotes, process applications, and service your policies
- Assist with filing and managing insurance claims
- Communicate with you about your policy, account, or inquiries
- Send you requested information, including by text message if you have provided consent
- Improve our Site, services, and customer experience
- Comply with legal, regulatory, and industry requirements
- Detect and prevent fraud or unauthorized activity
3. Text Message (SMS) Communications
If you provide consent through our website forms, we may send you text messages related to your insurance inquiry, policy, or claim. Message frequency may vary, and message and data rates may apply. You may opt out of text messages at any time by replying STOP, or request assistance by replying HELP. Consent to receive text messages is not a condition of purchasing any insurance product or service from us. We do not sell or share your mobile phone number with third parties for their own marketing purposes.
4. How We Share Your Information
As an independent insurance agency, sharing certain information is necessary for us to do business on your behalf. We may share your information with:
- Insurance carriers and underwriters to obtain quotes, bind coverage, and service policies
- Claims administrators and adjusters to process and resolve claims
- Service providers who perform functions on our behalf (such as website hosting, form processing, and communication tools), under obligations to protect your information
- Legal and regulatory authorities when required by law, subpoena, or legal process
- Successors in interest in the event of a merger, acquisition, or sale of business assets
We do not sell your personal information to third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve functionality, analyze site traffic, and understand how visitors use our Site. This may include analytics tools that help us understand aggregate visitor behavior. You can control cookie preferences through your browser settings; disabling cookies may affect certain features of the Site.
6. Your Privacy Choices and Rights
Depending on your state of residence, you may have rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal and regulatory retention requirements applicable to insurance records
- Opt out of certain marketing communications
To exercise any of these rights, contact us using the information in Section 10 below. We will respond in accordance with applicable law. Please note that as an insurance agency, certain records must be retained in accordance with state insurance regulations regardless of a deletion request.
7. Notice Regarding Nonpublic Personal Information (GLBA)
As an insurance agency, iPROTECT may be subject to the privacy provisions of the Gramm-Leach-Bliley Act (GLBA) and applicable state insurance privacy regulations regarding the collection and disclosure of nonpublic personal financial information (“NPI”). We limit access to NPI to employees and service providers who need it to service your account, and we maintain physical, electronic, and procedural safeguards to protect this information in accordance with applicable law.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
iPROTECT Insurance & Financial Services, Inc. 303 Williams Ave SW, Bldg 5, Suite 521 Huntsville, AL 35801 Phone: (256) 325-3722 Email: info@iprotectinsurance.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this page indicates when this policy was most recently revised. We encourage you to review this page periodically.